Refund policy

Return and Refund Policy

Thank you for shopping at our store.

The following terms apply to all purchases made on this website.

### Eligibility for Returns
You may request a return within 30 calendar days after you receive your order. Items must be unused, in original condition, with all original packaging intact to qualify for return. Damaged items caused by improper customer use are not eligible for refund or exchange.

### Return Process
To initiate a return, please contact our customer service with your order number and product photos. We will send you return instructions after review. Customers are responsible for return shipping costs unless the item arrives defective or incorrect.

### Refund Processing
Once we receive and inspect your returned goods, we will process your refund. Refunds will be issued to your original payment method. Please allow 5‑10 business days for funds to reflect in your account, subject to payment processor processing speed.

### Exclusions
Custom‑made goods, personal hygiene products are non‑returnable.

If you have any questions, please reach out to our support team.